Legal notice

Business Name Grow-up Farm
Representative Atsushi Yamashita
Address 3-6-12 Higashifukui, Ibaraki City, Osaka Prefecture
TEL 090-5046-9492
Email superv117117@gmail.com
Website https://netsuper-v.com
Product Price Price shown on each product page (tax included)
Additional Fees

[Refrigerated Delivery]
1,680 yen (within Japan, excluding Hokkaido & Okinawa)
2,530 yen (Hokkaido)
2,400 yen (Okinawa)

[Free Shipping Conditions]
Free shipping for purchases over 10,000 yen (excluding Hokkaido & Okinawa)

Bank transfer fee: varies by financial institution

Payment Methods Various credit cards
Payment Timing Credit Card: At the time of billing by your credit card company
Delivery Time 3–4 business days after order (depending on market availability)
Return Policy If you wish to return or exchange an item, please contact us in advance by email or phone.
The following cases are not eligible for return or exchange:
・Items with tags removed
・Minor paint peeling on some decorations
・Items returned after more than one week of delivery
・Items without tags
・Used items
・Made-to-order (custom) items
・Limited edition or time-limited items
・Items damaged or soiled due to customer negligence (including packaging and accessories)
・Sale items
・Returns due to customer preferences (e.g. image, size, or mistaken order)
・Items with clear signs of use (e.g. perfume or tobacco odor, cosmetic stains, damage, dirt, etc.)
*Please note that returns for reasons such as “different from image” or “size mismatch” are not accepted.